Privacy

Please read carefully.

CatchMyGlow, LLC (“we”, “us”, or “our”) is committed to keeping your personally identifiable information secure. We will only use your personally identifiable information in accordance with this Privacy Policy and as you otherwise consent or direct us to. This Privacy Policy describes how we may collect your personally identifiable information by telephone, email, text message, third parties, and your interactions with our websites, digital tools, and platforms (collectively, the “Sites”). It also explains how your personally identifiable information is used and disclosed by CatchMyGlow and your rights as a consumer.

CatchMyGlow reserves the right to update or modify this Privacy Policy at any time. Please check back from time to time so you are aware of any changes or updates to the Privacy Policy. We will indicate the Privacy Policy’s effective date on the first page of the Privacy Policy.

This Privacy Policy does not cover information that you submit on third party websites, apps, and other social platforms (collectively, “Platforms”) even if we communicate with you on those sites. For example, if you post something on Facebook, Twitter or You Tube, that information is governed by the privacy policies of those Platforms.

Your use of any of our Sites signifies that you agree to the terms of this Privacy Policy.

PERSONALLY IDENTIFIABLE INFORMATION COLLECTED

CatchMyGlow collects personally identifiable information from the following sources: Information you provide to us (e.g., from your engagement with our Sites, advertisements, and media); Information we collect automatically from you (e.g., from the use of cookies); and Information from third parties (e.g., from our service providers who help operate our Sites and business). Personally identifiable information relates to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual consumer or their respective household.

The categories of personally identifiable information we may collect and have collected within the past 12 months from you include:

Identifiers - Including without limitation your real name, alias, account name, online identifier, Internet Protocol address, unique identifiers, email address, postal address, billing address, phone number, birthdate, social media handle or moniker, or other similar identifiers.
Payment Data – Including without limitation your credit card information, billing address or any financial information you provide in connection to your purchase of our products.
Legally Protected Characteristics – Including without limitation, your age and gender.
Commercial Information - Including without limitation our products you purchased, obtained, considered, or returned and promotions, sweepstakes, contests, and other Programs (as defined below) you participated in.
Internet or Other Electronic Network Activity Information – Including without limitation, browsing history, search history, click numbers, referring/exit pages, date/time stamps, information regarding your interaction with our Sites and advertisements, and your device information. See the Section below titled “USE OF COOKIES AND OTHER TECHNOLOGY” for more information.
Geolocation Information - Including without limitation information that can help identify your physical location like your GPS coordinates or the approximate location of your electronic devices. See the Section below titled “USE OF COOKIES AND OTHER TECHNOLOGY” for more information.
Audio and Visual Information – Including without limitation images or recordings of you if you attend one of our promotional and marketing offline events and any voice recordings that you voluntarily leave on voice mailboxes or that we may collect when you call customer services.
Inferences Drawn About Your Preferences – Including without limitation your beauty and related preferences and interests, characteristics, behaviors on and offline, purchase patterns, and other inferences drawn from other types of information we collect from you.
Other Categories of Personally Identifiable Information that Relates to or is Reasonably Capable of Being Associated with You - Including without limitation the messages and other content you send us (e.g., feedback and reviews of our products or questions and information you provide to our staff and customer services) and information we collect from you if you interact with us on other Platforms, such as Facebook, Instagram, Twitter, and other social media or interactive pages.
Data About Others – Including without limitation personally identifiable information of individuals for whom you refer to us or purchase an item or gift for, such as their real name, email address, phone number, and postal address. Please do not share personally identifiable information of other individuals with us unless you have their permission to do so.

HOW INFORMATION IS USED

We use personally identifiable information and non-personally identifiable information in a variety of ways, including without limitation to:

Operate and improve our Sites, customer service, or product and service offerings;
Send you messages (e.g., information about promotions and products offered by CatchMyGlow and our selected partners (only if you request the same), security alerts, and updates to our Privacy Policy);
Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.
Personalize and improve your experience on our Sites (e.g., your information helps us to better respond to your individual needs);
Respond to comments and questions and provide customer service (e.g., your information helps us to effectively respond to your customer service requests and support needs);
Operate and maintain our promotions, contests, sweepstakes, and Programs;
Provide products and tailored content, services, advertisements, and offers to you;
Administer and manage your account or membership to one or more of our Programs;
Verify your identity and prevent fraud;
Perform our contractual obligations to you, including without limitation fulfilling product orders and CatchMyGlow Auto Replenishments;
Conduct research and analytics and create aggregated, pseudonymized, or anonymized information for statistical purposes;
Post your content and consumer reviews on the Sites, our social media pages, Platforms, and related third party sites that retail or feature our brand and products;
Enforce our Terms & Conditions, this Privacy Policy, and our other written policies and to comply with applicable laws;
Enable you to interact with third-party content service providers, whether by linking to their sites, viewing their content within our online environment, or by viewing our content within their online environment;
Conduct audits related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards;
Detect security incidents, protect you against malicious, deceptive, fraudulent, or illegal activity and prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality; and
Fulfilling any other business or commercial purposes at your direction or with your consent.

GEOGRAPHIC RESTRICTIONS

We may limit the availability of our Sites to any person or geographic area at any time. If you access our Sites from outside the United States, you do so at your own risk.

IF YOU ARE A USER ACCESSING OUR SITES FROM ANY OTHER COUNTRY WITH LAWS OR REGULATIONS GOVERNING PERSONAL DATA COLLECTION, USE AND DISCLOSURE THAT DIFFER FROM THE LAWS OF THE UNITED STATES, PLEASE BE ADVISED THAT THROUGH YOUR CONTINUED USE OF OUR SITES, YOU ARE TRANSMITTING YOUR PERSONAL DATA TO THE UNITED STATES AND YOU CONSENT TO THAT TRANSMISSION. ADDITIONALLY, YOU UNDERSTAND THAT YOUR PERSONALLY IDENTIFIABLE INFORMATION MAY BE TRANSMITTED TO AND PROCESSED IN COUNTRIES (INCLUDING THE UNITED STATES) WHERE LAWS REGARDING PROCESSING PERSONALLY IDENTIFIABLE INFORMATION MAY BE LESS STRINGENT THAN IN YOUR COUNTRY.

BREACH NOTIFICATION

In the event that we determine that a data security incident rising to the level of a breach has occurred, we will notify you as set forth in relevant laws.

CONSUMERS WITH DISABILITIES

To request this Privacy Policy in an alternative format, please contact us via the methods listed under “HOW TO CONTACT US” below.

HOW TO CONTACT US

If you have any questions about this Privacy Policy, you can contact us at:

support@catchmyglow.com

P.O. Box 210

New Milford, NJ 07646

Attn: Website Administrator